Introduction

At Care Al Jubail Car, we are committed to protecting your privacy and ensuring that your personal and vehicle information is handled securely. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website, phone services, and in-person visits.

By using our services, you consent to the collection and use of your personal information as outlined in this policy.

Information We Collect

We collect information in the following ways:

• Personal Information: When you contact us, request a service, or make an inquiry, we may collect personal details such as your name, phone number, email address, and vehicle information.
• Vehicle Information: To better serve you, we collect details about your vehicle, including make, model, year, VIN (Vehicle Identification Number), and service history.
• Payment Information: We collect payment details, including credit card or bank details, when you purchase our services. This information is processed securely via trusted payment gateways.
• Website Usage Data: When you visit our website, we may collect non-personal data such as your IP address, browser type, device type, and browsing patterns through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal and vehicle information to schedule, complete, and improve the automotive services you request.
• Communication: We may use your contact information to notify you about updates, promotions, service reminders, and other related offers. You can opt out of marketing communications at any time.
• Payment Processing: Your payment information is used for billing and processing payments for services provided.
• Website Functionality: Usage data is used to enhance your experience on our website, improve its performance, and analyze traffic patterns.
• Customer Support: We may use your information to resolve any service-related issues and answer your inquiries.

How We Protect Your Information

We take the security of your personal and payment information seriously. We implement physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. For payment processing, we use trusted third-party payment processors who comply with industry security standards.

Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following situations:

• Service Providers: We may share your information with trusted service providers who assist us in delivering services to you (e.g., payment processors, marketing partners). These providers are obligated to protect your information and only use it to perform specific tasks on our behalf.
• Legal Compliance: We may disclose your information if required by law or in response to legal processes (e.g., subpoenas, court orders, or regulatory requirements).
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you before your personal information is transferred.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience, analyze website performance, and gather usage data. Cookies are small text files placed on your device when you visit our website. You can control cookies through your browser settings, but disabling cookies may limit some functionalities of our site.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information we hold.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

If you wish to exercise any of your rights, please contact us at the details provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your information.

Children’s Privacy

Care Al Jubail Car does not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible.

Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy regularly for any changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us:

Care Al Jubail Car
ENDA4828, Building 4828, Street 6,
Industrial Area Al-Iraifi, Al Jubail 35526
Phone: +966530506994
Email: info@carealjubailcar.com